01 — What this includes
The messages your business sends all day can send themselves, on your brand, at the right moment.
A real conversation thread inside the app, with unread counts and new messages appearing live the instant they're sent.
Full designed emails with your logo and brand, not plain text, sent automatically for confirmations, receipts, and updates.
Confirmations, reminders and the alerts that can't wait, sent by text.
Send an announcement or promotion to your whole list, or a segment of it, by email and text, from one admin dashboard.
Day-before reminders, follow-ups, and win-backs that trigger on a schedule, so the right message goes out at the right moment on its own.
Every blast is fully custom and controlled from your admin dashboard: it sends as a designed HTML message by default, or you write your own one-off text when a campaign needs something different. Organize blasts into named campaigns or lists, so nothing gets sent twice or lost in the shuffle.
Not on the list? Ask us to build it.
02 — How it's engineered
Automation is only worth it if the message lands, so deliverability is engineered in, not left to chance.
An event-driven message fires the instant something happens: a booking made, a payment cleared, with no one watching for it.
Scheduled automations run on a clock tied to real dates, so a day-before reminder goes out exactly a day before, every time.
Emails are authenticated and built to reach the inbox, not the spam folder: the difference between a message sent and a message read.
03 — Questions
No. Confirmations, reminders, and follow-ups are automated, triggered by an event or a schedule, so they go out on their own by email. If you want texting as well, we build that in.
Yes. Email and text blasts go to your full list or a segment, from one dashboard, with the design and timing you choose.